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Fixed Operations Strength and Leadership Summit, Presented by Zurich

  • Thursday, September 07, 2023
  • 9:30 AM - 11:00 AM
  • CATA HQ 18W200 Butterfield Rd., Oakbrook Terrace, IL 60181


Registration is closed

If You Only Spend One Hour on Fixed Ops Next Month, Make It This One

Join CATA and Zurich on Sept. 7  for a 1-hour Fixed Operations Strength and Leadership Summit. During this informative seminar, led by industry-expert, Steve Shaw, you’ll learn how building a high-performing Fixed Ops team can transform People and Processes to drive more Profit.

During the summit, Steve will cover:

  • The biggest issue facing your Fixed Operations Department today (Group discussion)
  • Fixed Operations training ROI - How proven strategies and practices can improve individual and team performance, customer satisfaction, and more
  • People
    • Your staff
    • Your customers
  • Process
    • Your staff’s experience
    • Your customers’ experience
  • Profit
  • Stronger service drive sales closing ratios

Mark your calendar, don’t miss this valuable session!

Chicago Automobile Trade Association
18W200 Butterfield Rd.
Oakbrook Terrace, IL 60181 
(630) 495-2282


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