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WaPo gives Warren 4 Pinocchios on repeated dealer reserve claim

May 8, 2015
Editor’s note: Glenn Kessler, a reporter for the Washington Post, has a recurring column, "Fact Checker," which uses a Pinocchio rating system to measure the accuracy of statements made by politicians and others. The following column appeared in the newspaper’s May 5 edition.
By Glenn Kessler
"One study estimates that these auto dealer markups cost consumers $26 billion a year. Auto dealers got a specific exemption from CFPB [Consumer Financial Protection Bureau] oversight, and it is no coincidence that auto loans are now the most troubled consumer financial product. Congress should give the CFPB the authority it needs to supervise car loans — and keep that $26 billion a year in the pockets of consumers where it belongs."
Sen. Elizabeth Warren (D-Mass.) speech at the Levy Institute, April 15, 2015
Sen. Warren has long objected to Congress’s decision to exempt automobile dealers from the Consumer Financial Protection Bureau, which she helped set up as an adviser to the Obama administration. In a recent speech, she indicated that she will push Congress to eliminate this exemption and allow the CFPB to supervise loans made by car dealers.
We take no position on whether this is necessary — or whether auto dealers should be barred from arranging loans — but we did become curious about a statistic that Warren has frequently cited — that "auto dealer markups cost consumers $26 billion a year." She referenced a 2011 report released by the Center for Responsible Lending (CRL), which describes itself as a nonpartisan, nonprofit organization that fights "predatory lending practices."
How accurate is this $26 billion figure and is Warren describing it correctly?
The Facts
Buying a car often involves two negotiations — the price of the car and then interest rate for the financing. (There can also be a negotiation over the value of a trade-in.) Consumers can come into a dealer with a pre-approved annual percentage rate (APR) from a lending institution, such a credit union, or they can get financing from the car dealer. The dealer typically will send an application to various lenders to get quotes. In that case, the dealer acts as a broker.
Whether someone would get a better rate from the auto dealer is open to question, since dealers expect to get paid for their work in arranging the loan. That compensation is known as the "dealer reserve." But you can haggle over the rate from the auto dealer. "Try to negotiate the lowest APR with the dealer, just as you would negotiate the best price for the vehicle," the Federal Trade Commission advises.
The dealer has the option of adjusting the APR (to below a bank’s APR) by reducing its compensation in order to facilitate the sale. Dealers also may tout low or even zero percent financing offers for certain model cars. At the same time, that dealer discretion may result in higher rates for people with poor credit (or who do not negotiate well). Consumer advocates and academic studies also say there is evidence of racial disparities in rates that are offered. We are not defending auto sales tactics, but wanted to examine how this $26 billion figure was reached.
The CRL report is based on 2009 data, in the depths of the financial crisis, and has not been updated. Although the report says that the "total rate markup volume" was $25.8 billion, it does not fully explain how that figure was calculated. A chart in the report says the key information about the dealer reserve was derived from annual survey published by the National Automotive Finance Association, which is a membership organization of lenders who specialize in "subprime" loans to people with poor credit.
That’s right. This is data on the subprime market, a fact which CRL does not disclose in its report. CRL took the data and applied it to the entire auto loan market, even though subprime loans were only one-fifth of the auto-loan market in 2009. Moreover, just 25 of the 175 companies that were in the subprime auto loan market at the time participated in the survey. Four respondents were deemed "large" lenders with more than 80,000 loans outstanding, while 10 respondents had fewer than 10,000 accounts. (In fact, only one company that answered the survey is one of the top 20 lenders.)
"The [NAF] report has never purported to represent the entire auto financing industry," said Jack Tracey, the group’s executive director. "The 2010 survey reported data from only 25 companies, all in the non-prime financing space, and it would be incorrect to extrapolate such a small sample size to the entire auto financing market."
Christopher Kukla, CRL senior vice president, acknowledged that the data used in the report is incomplete. "One thing I will say is that the amount of publicly available data is minimal," he said. "We would be the first to admit that it is not a perfect data set."
But there’s a bigger problem. The numbers in the CRL report do not match up with the numbers in the NAF survey. The CRL report says the average markup per used car loan was $780, but the NAF survey says it was $280. For new cars, CRL says $494 but the NAF survey lists $477. CRL says the average reserve was $714 but NAF survey says $330.
We won’t bore you with the math. But calculations based on the data for auto-financed sales in the CRL report and the stated NAF survey estimates for dealer reserves yields a figure of $11.6 billion, or less than half the figure in the report. That may seem like a big number, but remember, it’s based on data that is a subset of a subset of the overall auto loan market, so it’s practically meaningless.
Even more curious, the CRL report asserts, without explanation, that the markup volume increased 24 percent from 2007 to 2009. (Kukla says the 2007 figure was based on a different data set, from the Consumer Bankers Association.) But the NAF survey shows that from 2007 to 2009 the average dealer reserves declined 24.9 percent for new vehicles and 23.3 percent for used vehicles.
Yet even if the $26 billion number were credible — which it is not — Warren incorrectly characterizes it. She claimed that the study showed "auto dealer markups cost consumers $26 billion a year." But Kukla acknowledged that this figure includes compensation for dealers who arranged the loans for car buyers.
"We are careful to say that, yes, this included compensation that is likely to be fairly gotten," he said. "It is fair for dealers to get compensation for the work they do." 
A Warren spokeswoman declined to provide an on-the-record response.
The Pinocchio Test
There are enough warning flags in the CRL report — such as its lack of transparency on how the $26 billion number was calculated — that would have given a close reader pause. The group that produced the report said that figure includes reasonable compensation owed to car dealers. She earns Four Pinocchios (Whoppers).