Phone: 630-495-2282 Fax: 630-495-2260 Map/Directions

Vacancies abound at dealerships, ART study finds

November 17, 2010

An estimated 108,814 vacant positions exist at the nation’s new-vehicle dealerships, three-quarters of them in sales and service, according to an Automotive Retailing Today study released May 22.


The ART study, which conducted an online survey with 742 dealerships, examined job vacancies, positions filled by women, recent hires of military veterans, and the influence of internships and summer season programs. 

More than one-third of the respondents reported hiring at least one veteran since January 2006, and dealers have employed nearly 30,000 vets since January ’04.


"The pool of veterans includes technologically savvy, motivated workers whose skills and military training and certifications are easily adaptable to a variety of dealership positions," said Carter Myers, ART chairman. 

Alas, according to NADA figures, salary figures for dealership positions in the Midwest—which the association depicts as Illinois, Indiana, Wisconsin, Michigan and Ohio—trail the national average in 27 of 30 positions measured. Only Shop Forman, Parts Counterperson and Marketing Manager exceed the averages among the country’s nine regions.


About 197,500 women work at new-car dealerships across the country, about half of them in administration positions. Of note, 30,000 of them work in sales/F&I positions, and even more—34,000—work in service departments. 

Sixty-eight percent of dealers said they offer summer/seasonal employment and participate in internship programs, and three-quarters of them say it is an effective method to identify candidates for permanent positions.


The average new-car dealer employs 57 workers, ART found. That projects to an estimated 1.2 million employees across the country.