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Service Manager Bootcamp, 20 Group update

November 17, 2010

The CATA’s next Service Manager Bootcamp is Oct. 1-4. The four-day program is designed to challenge a service manager’s old ideas, especially if they no longer work, and to find new ways to implement success.

 

Topics include pay plans, incentive plans, parts inventory procedures, management evaluation tools, and management skills training, to name a few. AfterBootcamp completion, participants advance to the training program’s second stage, a 20 Group that meets three times annually over three years and debates topics like performance versus group benchmarks, brand benchmarks, action plans, improvement of processes and procedures within the service department, best ideas, and CSI.  

 

Tuition for the program is substantially reduced under a CATA group discount, and the CATA offers a rebate for those who complete all segments of the classes. For more information on the Bootcamps and 20 Group for Service Managers, please contact Jim Butcher at 630-424-6020.

 

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