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Dealer Forms

CATA Forms

The following forms are available to members of the CATA at no charge and may be ordered by printing this Order Form. (Charges apply for shipping.)

  • Odometer Statements
  • Used Car Buyers Guides
  • Used Car Limited Warranty Statements
  • Emission Control Equipment Statements

Although not recommended, if you need forms right now, you can download and print copies of the Emission Statement, Limited Warranty, Odometer Statement, and the FTC Used Car Buyer's Guide (English, Spanish). The latter three forms you will need to print, fill out and make multiple copies to meet requirements).


Reynolds Document Services

The CATA is pleased to announce that we have partnered with Reynolds Document Services as our exclusive approved partner for Retail Installment Sale Contracts.

Since the 1920s, Reynolds and Reynolds has been the leader in serving automobile dealerships nationwide with standard and custom documents to help dealers manage their operations and serve their customers more effectively. Reynolds is the sole provider of the trusted and proven LAW® 553 Retail Installment Sale Contract, often called the LAW 553.

Reynolds offers three easy ways to order:

  • Contact the sales support team at 800-654-6768
  • Contact your local Reynolds Representative
    • Steve Fleishman – 847.456.2895
    • Matt Fogarty – 224.325.8546
    • Sue Scheive – 630.430.0145 
    • JC Weems – 989.388.8967
  • Order online at

Additionally, the CATA strongly encourages that you supplement the LAW 553 with an Arbitration Agreement (see below to download and print the BBB Arbitration Agreement.


Better Business Bureau Arbitration Agreement

Dealers and their customers who sign this form would use an arbiter to resolve disputes arising from the purchase, lease, servicing or repair of a new or used automobile. "Disputes" also shall include any disputes relating to vehicle service contracts purchased or provided at the time vehicle was purchased or leased with the exception of disputes alleging criminal violation.

BBB arbiters shall resolve any disputes under the agreement.

BBB Arbitration Overview | BBB Arbitration Agreement


Non-English Language Transactions and Negotiations

An Illinois law enacted in August 2001 makes it simpler for retailers to conduct a transaction or other negotiation with a customer using a foreign language. A single form can be used to confirm that the customer understands the obligations of the contract or other written negotiation, after an explanation to the customer in his native language.

Use of Personal Interpreter Form

Use of Dealer as Interpreter (select language)


Implied warranty

Effective July 1, 2017, a dealer who sells a vehicle with an express warranty that offers coverage equal to or greater than the 15-day/500 mile implied warranty is not required to comply with the implied warranty of merchantability disclosure requirements for that vehicle. 

For vehicles that dealers do sell under the implied warranty guidelines, a Buyers Guide should contain the following language:

Under Systems Covered: "Power train components, including but not limited to engine block, head, internal engine parts, as defined in the purchase contract, unless waived herein. Implied warranty coverage confined to limited power train warranty of merchantability created under 815 ILCS 505/2L. Dealer provides no additional or express implied warranty and specifically disclaims any additional express or implied warranty beyond limited implied warranty of merchantability for power train."

Under Duration: "15 days or 500 miles, whichever is first. Customer payment of up to $100 applies to each of first 2 repairs."

Only a substantial defect in a power train component that prevents a vehicle from functioning for the purpose of ordinary transportation on the highway violates the 15-day/500 mile warranty obligations. A consumer can waive the implied warranty if the dealer fully and accurately discloses a defect (using this form) and the consumer elects to buy it after the disclosure.

The Illinois attorney general’s office prepared this FAQ on the matter.


Trade-in Allowances

The Illinois Revenue Department extends several opportunities for consumers to gain trade-in credits that allow them to reduce, for purposes of Illinois sales tax, the amount of the taxable sales price of a vehicle being purchased from a dealer. Related forms include:


Damage disclosure

Dealers are required to disclose to customers damage to new vehicles that exceeds 6 percent of the manufacturer's suggested retail price. The Illinois law does NOT pertain to used vehicles. Disclosure should be based on the MSRP price on the Monroney sticker, not on any additional value from aftermarket add-ons. Note in item No. 3 in the overview of the Illinois statute that certain problems can be fixed without triggering disclosure. When disclosure is necessary, refer to two examples of a form that can be presented to customers to sign, to acknowledge the disclosure.


Goodwill repairs

Many dealers provide "goodwill" repair services on vehicles that are out of warranty. However, not all of those dealers are aware—according to recent Illinois Revenue Department audits—that the parts used in goodwill repairs are subject to the state’s 6.25 percent use tax, even though the customer does not pay for the repair.
In cases of warranty and recall repairs, sales tax is not charged on parts because the tax originally paid (when the vehicle was purchased) is deemed to cover all parts used in the repairs. Likewise, any parts used to repair or enhance new or used vehicles held in inventory are covered by the sales tax collected on the eventual sale of the vehicle.
But goodwill repairs are provided at no charge to the customer, at the option of dealer and/or the factory. Because no legal obligation exists to compel the dealer to provide the goodwill repair, the state revenue department considers the repair to be a gift.
Illinois use tax applies to parts purchased tax-free for resale which are used or consumed by the dealership in its use, including as a gift to a customer. The CATA board of directors is considering a challenge to the Revenue Department statute, in an attempt to exclude taxes on parts used in goodwill repairs. In the meantime, dealers can consider adding this optional statement that acknowledges the tax implication:

"I acknowledge that inasmuch as the repairs requested are not covered under warranty, the Dealership is obligated to collect from me use tax on any parts provided as part of the repair and to remit the same to the Illinois Department of Revenue."


Out-of-State Purchasers

Tax liability for dealers essentially has been eliminated on transactions involving a fraudulent out-of-state purchaser--someone who lives in Illinois but poses as a Wisconsinite because of a vacation home in that state. For record-keeping, the deal jacket must include a statement (below) and either (a) or (b):

a. A copy of the purchaser’s permanent, non-Illinois driver’s license; or


b. If a copy of the non-Illinois driver’s license is not kept or an Illinois license is present, a rebuttable presumption that the purchaser is a resident is created which requires the dealer to obtain evidence in its records of the non-residency of the purchaser, such as a (i) voter’s registration card with a non-Illinois address, or (i) copy of a purchase contract or lease agreement for a new non-Illinois residence, or (iii) copy of a non-resident tax return, or (iv) credit report listing the purchaser’s primary residence in another state, or (v) property tax records claiming a homestead in another state, or (vi) other similar documentation.


"I, [purchaser] under applicable penalties, including penalties for perjury and fraud, state that I am not an Illinois resident. I understand that if I am a resident of Illinois or use the motor vehicle in Illinois for 30 or more days in a calendar year as provided in 86 Ill. Adm. Code 150.310(a)(7), I am also liable for tax, penalty, and interest on this purchase."


Rider to Rental or Loaner Agreement

In consideration for Dealer providing a rental or loaner to customer, the customer agrees to indemnify Dealer from all charges or costs from highway tolls, traffic violations or parking tickets incurred during vehicle rental or loaner. Any charges would be asseseed to customer's credit card. Download form.


IRS Form 8300 - Cash Reporting of $10,000.01 or more>

The Federal government requires businesses to file Form 8300 for any transactions or group of transactions from the same individual that total cash payments in excess of $10,000. Penalties for failing to file this IRS form can be large. You can download more information and the current IRS Form 8300 below.


Replacement Key Transaction Form

The model form was supplied by the NADA and requires customers and employees to fill in certain basic information. It also requires that customers show picture IDs and documents demonstrating proof of vehicle ownership. Dealership employees involved in key replacement transactions should make copies of these documents. It is recommended that copies of replacement key record forms be kept on file for at least three years.

When customizing the model replacement key form to suit specific dealership needs, all applicable manufacturer, dealer association, and insurance company guidelines should be reviewed, along with any applicable state or local laws governing replacement key and locksmith activities. States with locksmith laws include, but are not limited to, California, Tennessee, Louisiana, and Illinois.

Please contact NADA Regulatory Affairs at with any questions regarding this matter.


3-Day Cooling Off Period for Sales That Take Take Place at a Home

Both federal law and state law provide definition of sales that take place in a home, which in turn triggers a requirement that a Notice of Cancellation be provided, and that a three day cooling period provides.


OSHA Injury Reporting Form 

The Occupational Health and Safety Administration has an online form that allows employers to report online employee fatalities, hospitalizations, amputations or eye losses. Employers must provide notification to OSHA of fatalities within eight hours and hospitalizations, amputations or eye losses within 24 hours. The rule requiring hospitalization and injury notification took effect on Jan. 1, 2015. Prior to the online form's release, employers were required to make these reports by contacting their OSHA area office or calling the agency at (800) 321-6742. Employers can still use those options.