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I-PASS can help dealers against toll cheats in loaners

November 22, 2010
Dealers weary of accruing fines by customers in loaners who ignore tollway fares should consider obtaining an I-PASS transponder for each loaner. Fares get paid, and dealers can identify any tolls amassed by each customer, a tollway authority said. I-PASS Online Account Management, a feature launched early this year by the Illinois State Toll Highway Authority, enables dealers to track their customers' tolls during loaner-vehicle use. Transponder activity is summarized and available immediately at the tollway authority's Web site,, said Scott Okun, ISTHA senior manager of electronic toll collection. "You can monitor your customers' IPASS transaction activity at any time. To further simplify your records, I-PASS Online Account Management enables you to assign toll payments directly to your customers' credit cards, eliminating paperwork for your dealership," Okun said. For information on the dealer program, call the ISTHA's Denise Tennison at 630-241-6800 ext. 4343. One area dealer has paid $20,000 to the tollway authority for loaner-vehicle fines.