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November 18, 2010
Nine area Ford dealers are winners of Ford Customer Service Division’s 2005 3rd Quarter Genuine Challenge, for maintaining overall service satisfaction, reaching an all-time high First Service Appointment Retention of 55 percent, and growing retail parts and labor sales 10 percent. The dealerships are BredemannFord in GlenviewBuss Ford Sales, McHenry; Elm Ford, Newark; Fair Oaks Ford, Naperville; Paul Heuring Motors, Hobart, Ind.; McCarthy Ford, Chicago; AlPiemonte Ford Sales, Melrose Park; Victor Ford, Wauconda; and Willowbrook Ford.