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November 24, 2010

Lawson Products, a Des Plaines business identified in a "Scam Alert" in the May 13 CATA Bulletin, has come forward and offered to overcome confusion that led to the charge. A Libertyville dealer said he never conducted business with Lawson Products and therefore questioned an invoice he received from the company.

The invoice poorly defined the products purchased and failed to include a telephone number for information. James Degnan, operations vice president for Lawson, said the dealer actually bought parts from Kent Automotive, a division of Lawson. Degnan said invoices would be refined to improve product descriptions and identify the related Lawson divisions.