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CATA’s 1st fixed ops Bootcamp Sept. 19-22

November 18, 2010

Limited spaces remain for the CATA’s first four-day Service Management Bootcamp, Sept. 19-22 at the association’s Oakbrook Terrace office.  

The launch follows months of planning by the CATA board of directors, intent on helping service directors and managers to set and exceed objectives, and increase market share, gross profits, efficiency, increased self-satisfaction and resultant employee retention.


The Tuesday-Friday Bootcamps lead to enrollment in a Service Managers 20 Group that would meet three times annually over three years. The Bootcamp lead instructor is Lloyd Schiller, who in 1983 formed Dealer Service Corporation. DSC now is a company of NCM Associates, which founded NADA 20 Groups and which will conduct the CATA 20 Groups. 

Enrollment through other dealer associations typically costs $2,800 for the Bootcamp, plus $250 a month over the three-year 20 Goup. Special CATA prices are $1,000 for the Bootcamp and $160 a month for 20 Group tuition.


In addition, for service directors and managers who complete the 20 Groups, the CATA will rebate to their dealers 50 percent of the first year’s tuition, 75 percent of the second year’s tuition, and 100 percent of the final year’s tuition. 

Fixed ops personnel at the Bootcamps will compare their dealership financial information against manufacturer-specific averages and benchmarks, but not against their classmates’ numbers.


For more fixed ops training information and to register for the Bootcamp, call Jim Butcher at the CATA at 630-424-6020.