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Bootcamp, 20 Group update

November 17, 2010

A new round of Bootcamps and subsequent 20 Groups for Service Managers meetings begins with the fall Bootcamp, Oct. 1-4. The October Bootcamp, at which three openings remain, is staffed by Dealer Service Corp’s Lloyd Schiller, a renowned speaker on service management issues. 

Schiller’s success in the industry translates to issues and ideas in the classroom designed to make your service department more profitable. One of Lloyd’s common statements is, "You don’t need more customers; you need to focus more on the customers you have." Schiller backs up that statement with winning strategies imparted over the four-day Bootcamp.


The Bootcamp meets at the CATA in Oakbrook Terrace. Breakfast and lunch are provided each day by the CATA. Bootcamp tuition is $1,000, with a potential 50 percent rebate upon completion of all Bootcamp and 20 Group activities for the calendar year. 

About 60 days after the Bootcamp, the same group of service managers would reunite at the CATA to start their 20 Groups for Service Managers meetings. 20 Groups are hosted by NCM and Associates.


The groups meet one and one-half days, three times a year. Again, all classes are at the CATA office, with breakfast and lunch provided. 

Area service managers enrolled in the Bootcamp-20 Group roundly call it the finest training program they have attended.


Woodfield Chevrolet’s Jim Domino said it equips him with many strategies, "things that are applicable, not just theory."